OUR VALUES

We understand that accessing a new service or speech pathology for the first time can be very overwhelming. To make it easier for you, we have put together our values which we uphold with every child and family. This is exactly what you can expect from our team:

1
Integrity
We always speak the truth. We keep all of our promises. We work individually and as a team to the best of our abilities to provide for your child and you.
2
HONESTy
We always act in an open and transparent manner. We are genuine in all our interactions.
3
TRUST
All of our relationships are built on mutual trust and respect, free from any judgement.
4
Communication
We value solutions, rather than problems! We will always seek the best solution for your child and you. We always speak openly and clearly.
5
EDUCATION
We educate to empower all our children, parents and families. We explain and simplify all ‘medical’ or ‘specialist’ words. Individually and as a team we keep up to date with the most current research.
6
Confidentiality
We place a high value on privacy and respect each person. All information shared between a client (family) and a clinician is strictly kept between them.
7
Family Involvement
We believe in developing a close partnership with all families and working together to achieve a common goal. We are all a team.
8
Collaboration
We believe in developing a working partnership with all professionals involved to achieve a common goal. Our goals compliment other areas of need required e.g. occupational therapy or psychology.
9
FUN
Speech pathology is fun for everyone! Parents, kids and the clinicians. It is an enjoyable journey with many rewards.
10
Punctuality
We believe in being on time! We value your time, so this is of a high priority for us.
11
Diversity
We value the individual child and celebrate the uniqueness of families. We accept all cultures and diversities at Speak About.

Our Guarantees

We are the leading provider of speech pathology services in the Hawkesbury and surrounding areas. We pride ourselves on our level of service being the highest quality. This is what we guarantee:

1
UNDIVIDED ATTENTION
Every child and parent will be given undivided attention with no interruptions, throughout their sessions.
2
COMPLIMENTARY PHONE CALL
A complimentary phone call to your child’s teachers after their assessment.
3
FULL WRITTEN REPORT
A full written report within two therapy sessions, unless otherwise negotiated between the speech pathologist and family.
4
WORKING TOGETHER
We will work together with other health professionals (occupational therapist, physiotherapist, GP) to ensure your child makes maximum progress.
5
We value your time
We value your time and so we run on time. If we are more than 15 minutes late, we will be happy to offer you a complimentary session*.
*session provided on a future date.

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Book In An Assessment For Your Child Today. Call 0449 704 070